Key public-record excerpts
“9am someone brings my filters and asks if i want them replaced too. NO!”
“almost 3 hours is acceptable for oil change. When they quoted 1&1/2 hrs.”
“They dont make appts, but said they open at 7.”
Full record text
Went to the "quick" oil change dept. They dont make appts, but said they open at 7. Arrived at 6:45am with 2 people ahead of me. 9am someone brings my filters and asks if i want them replaced too. NO! Maybe i would have if everyone wasnt working at turtle speed. But i gotta get back to work!! Thats why i went in so early. Will not come back and will refer friends to go somewhere else, since u cant even make an appt and they think almost 3 hours is acceptable for oil change. When they quoted 1&1/2 hrs.