Tasca equals fraud

Consumer advisory: review the public record

Yelp · Jul 2021 · Severity 4/5

undisclosed disposition fee and refusal to help

Customer charged unexpected disposition fee after leasing Mazda instead of Ford due to inventory shortage, sales manager refused to help and was dismissive.

Original public sourceOpen the original Yelp recordhttps://www.yelp.com/biz/tasca-automotive-group-cranston#review-_0adNghIhAkVo7uLZm-nfA

Key public-record excerpts

Was not made aware. I called to discuss it with Tasca and my sales agent hasn't responded
Just told me to "get it cleared so it don't affect me any longer". And "now you know going forward"
Sorry but I'm "not satisfied".

Full record text

I went into Tasca to get a new lease because mine was up. They did not have much Ford inventory due to Covid I guess. I was directed to Mazda. Went smoothly up until I received a call to see I was being charged a disposition fee because I did not stick with Ford. It is already affecting my credit. It is not my fault that I could not stick with Ford due to inventory issues. And I just got the car. Being new to another Make/Model I had no idea. Was not made aware. I called to discuss it with Tasca and my sales agent hasn't responded to my messages and the sales manager was just rude about the whole thing. Just told me to "get it cleared so it don't affect me any longer". And "now you know going forward". The issue isn't paying it, it's the rudeness and unwillingness to help me in anyway. But of course so quick and nice to get me into a new car so they can get paid. Sorry but I'm "not satisfied".

Original source

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https://www.yelp.com/biz/tasca-automotive-group-cranston#review-_0adNghIhAkVo7uLZm-nfA