Tasca equals fraud

Consumer advisory: review the public record

Yelp · Oct 2019 · Severity 4/5

wrong part shipped, month-long refund delay, dismissive customer service

Tasca Auto Parts sent wrong part, refused prompt refund despite month-long delay and multiple customer calls, and customer rep dismissed customer's concerns.

Original public sourceOpen the original Yelp recordhttps://www.yelp.com/biz/tasca-automotive-group-cranston#review-kfgXuhHB2qZ0A8KuMp6EyA

Key public-record excerpts

will not send you the correct part, will not pick up their phone, and will NOT REFUND you promptly
I have waited over a month for a refund when they sent me the completely wrong part
the Customer Rep/Owner was rude and told me to run around some more and contact my credit card company

Full record text

Do not buy from Tasca Auto Parts. This is the worst company and will not send you the correct part, will not pick up their phone, and will NOT REFUND you promptly after sending you the wrong part and you've done your part to return it. I have waited over a month for a refund when they sent me the completely wrong part (mirror instead of overhead console bin). I've called 4 times since getting confirmation that the part was returned and each time I had to wait about 25 minutes for them to pick up the phone. They had me run around to send the part back instead of doing a UPS pickup. Then after the part was confirmed to be there...they STILL did not refund my credit card promptly. I have called them 4 times and each time they tell me it takes a little time to process! Wow its literally been a month! DO NOT BUY FROM TASCA. Also the Customer Rep/Owner was rude and told me to run around some more and contact my credit card company. I explained I already had. Did he say I'll look into it and I'll call you back? NO! DO NOT BUY FROM TASCA! They are incompetent!

Original source

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https://www.yelp.com/biz/tasca-automotive-group-cranston#review-kfgXuhHB2qZ0A8KuMp6EyA