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Search the Tasca complaint registry.

Public records sourced from BBB, Yelp, CARFAX, Google, and online forums. Search the complaint registry by topic, salesperson, source, severity, or story.

517 publishable records indexed from 948 sourced records.

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Showing 80 of 113 matching records

Sorted by significance, severity, and date

DealerRater · Apr 2026Severity 5/5

post-signing agreement change, paperwork re-signing, odometer discrepancy

Customer alleges that Tasca changed purchase-agreement terms after signing, delayed delivery over a month, brought wrong vehicle three times, required three separate paperwork signings due to claimed errors, and vehicle odometer reading increased unexpectedly.

“After signing the original purchase agreement, I was shocked to find that when I returned to pick up the vehicle, they attempted to change the terms of the deal.”
Service RecurrenceParts FailuresPurchase Agreement Change
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Yelp · Oct 2023Severity 5/5

unauthorized charges and parts shipment

Customer alleges unauthorized charges and parts shipment to their vehicle in database, refusal to refund, and demand for return shipping costs.

“I didn't order anything from them, it was my car in the database, they charged it and sent me spare parts”
Parts Failures
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Yelp · Jul 2022Severity 5/5

undisclosed pre-owned damage; title delay; deposit refusal

Certified pre-owned vehicle advertised with undisclosed scratches; promised repairs never completed; title delayed beyond statutory window; deposit refund refused and undelivered after deposit cashed in advance.

“The car was certified pre-owned according to their advertisement. The car had scratches along both sides. I was promised the scratches would be buffed out completely.”
Damage DisclosureTitle DelaysSalesman LiedParts Failures
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Yelp · May 2017Severity 5/5

unauthorized mileage and paperwork alteration

Customer reports her vehicle had 60-70 extra miles added during a muffler repair visit, with evidence discrepancies and dealership refusal to review camera footage or call recordings to explain the mileage increase.

“I had an extra 60-70 miles on my vehicle. When I asked them about it they told me they didnt drive my car more than maybe 3”
Parts Failures
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Reddit · May 2026Severity 4/5

post-sale reversal demand, cashed check recovery

Trade-in customer sold vehicle to dealership, received check and deposited it, but dealer attempted to reverse the sale claiming engine issues discovered post-completion and demanded the money back.

“They simply diagnosed engine burning because there was "low oil." Then put oil in it? Idk. You're the expert here!”
Title DelaysService QualityParts FailuresPurchase Agreement Change
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Yelp · Apr 2026Severity 4/5

undisclosed rodent damage in certified vehicle, unresponsive to remediation

Lincoln dealership sold customer a "certified" vehicle with mice infestation and undisclosed fan damage, then became unresponsive after customer discovered the problem.

“Lincoln dealership sold us a car that was certified by Lincoln. we drive from out of state to get it, opened the hood and say mice droppings and bones.”
Complaint HandlingParts Failures
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Yelp · Apr 2025Severity 4/5

Canadian vehicle sold without warranty disclosure; warranty upsell pressure

Customer purchased a 2022 Ford Super Duty truck marketed without disclosure of its Canadian origin and resulting zero manufacturer warranty, then was pressured to buy an aftermarket warranty for $6500-$8500 with no price transparency and unreturned follow-up calls.

“Their slogan is "you will be satisfied"! Ive been more satisfied buying socks at Kohls.”
Parts Failures
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Yelp · Mar 2024Severity 4/5

extended service delays and unreturned calls

Service department failed to provide courtesy vehicle, missed repair deadline, ignored phone calls, and blamed customer for warranty-company complexity.

“Satisfaction was not guaranteed in my case.”
Service QualityParts Failures
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BBB Parts · Jun 2023Severity 4/5

wrong part shipped, return shipping refused

Tasca Parts sent wrong part, refused to pay return shipping despite acknowledging company error in own policy, and ignored customer's escalation attempts for five weeks.

“This company sent me the wrong part and expected me to pay to ship the wrong part back to them”
Complaint HandlingParts Failures
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Yelp · Dec 2022Severity 4/5

Undelivered parts purchase with refused customer service

Customer charged $116.58 for auto parts over three weeks prior but never received item; Parts company refused assistance and failed to respond to multiple contact attempts via phone, chat, email, and voicemail.

“I have tried to contact them about my over 3 weeks ago purchase they charged me for. Phone, online chat (waited over an hour - nothing, emailed 3 times and NOTHING !!!”
FinancingParts Failures
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Yelp · May 2021Severity 4/5

7-day guarantee refusal; trade-in liquidation

Sales manager refused to honor 7-day return guarantee; customer lost $2,000-$3,000 in trade-in value after escalation to family member.

“he is a liar and will cheat you if you trade your vehicle and will NOT honor the 7 day guarantee return Tasca advertises”
Family RebuffParts Failures
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Yelp · Mar 2021Severity 4/5

sales agreement breach and deal termination

Dealership pulled out of agreed truck deal after customer completed all requirements, citing a $2,500 Ford rebate dispute, leaving family business without vehicle after ordering body and arranging insurance.

“They don't return calls or clearly communicate when it comes down to the wire.”
Parts Failures
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Yelp · May 2019Severity 4/5

price manipulation on parts order

Parts Center charged $476.43 for items customer didn't order, including unnecessary $383.46 memory module, after initially quoting $50.20 for power window regulator.

“On 5/29/19 I get an email stating that the part in question was now sold as two different parts and my total would be $476.43......NO WAY!”
Parts Failures
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Yelp · Nov 2018Severity 4/5

defective Ford camera, refused remediation and restocking fees

Customer ordered defective Ford OEM camera from Tasca Parts Center; "Ben" refused remediation, blamed customer for not knowing part was defective, and charged return shipping and restocking fees.

“not only was he unprofessional, very rude and condescending but he told me I had to take it to the dealer to have them fix it”
Parts Failures
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Yelp · Dec 2017Severity 4/5

unperformed delivery service and defective vehicle

Customer purchased a Mazda CX-5 with promised delivery service and pre-purchase inspection that never occurred; vehicle delivered with multiple non-functional systems and no product walkthrough provided.

“I got dumped like a sack of potatoes”
Salesman LiedParts Failures
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Yelp · Mar 2016Severity 4/5

wrong vehicle delivered, incorrect oil changes, unrepaired body-shop damage

Customer received wrong vehicle configuration (manual vs. automatic locks) after lease paperwork signed, experienced poor body-shop repair work, was overcharged for tire service despite warranty, and discovered three years of incorrect oil changes during final service visit.

“I test drove one with automatic locks. And I told my sales man I wanted the EXACT car in black. A week later after all the paperwork and credit checks, I was given a car and with manual locks.”
Parts Failures
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PissedConsumer · Oct 2015Severity 4/5

registration mishandling, hidden fee, family non-response

Customer received undisclosed registration fee, lost equity in old registration, faced repeated miscommunication about transfer process, and was denied meaningful remediation despite escalation to multiple Tasca family members.

“I found an invoice for $50. An invoice that Tasca did not even have the courtesy to inform me about.”
Damage DisclosureTitle DelaysComplaint HandlingSalesman Lied
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Yelp · Sep 2015Severity 4/5

registration transfer failure, hidden $50 fee, family non-response

Customer's registration not transferred as promised; charged $50 undisclosed fee; received new plates instead of paperwork; Tasca staff provided contradictory information and avoided accountability after multiple contact attempts.

“I was told Tasca would handle transferring registration... They gave me my plates and told me to wait for the paperwork before placing them on the car. It took the full 20 days before Gregg drove down with my new plates.”
Damage DisclosureTitle DelaysSalesman LiedFamily Rebuff
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Yelp · Aug 2014Severity 4/5

Unresolved sync and throttle defects post-warranty, family escalation refused

Customer with persistent sync, heating, and electronic throttle defects in new 2013 Ford Edge received 10+ unresolved service visits and family-member rebuff when escalating to Bob Tasca III and Carl Tasca Jr.

“Since purchasing this vehicle it has been back to the dealer at least 10 times for the same issue over and over with no resolve.”
Service RecurrenceFamily RebuffParts Failures
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Yelp · May 2014Severity 4/5

collision center repair refusal and negligent workmanship

Collision Center technician failed to properly repair accident damage, refused supplemental claim, and Tasca declined responsibility for negligent work.

“He gave me every assurance he would put a supplemental in with the insurance company and get it all fixed.”
Damage DisclosureParts Failures
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Yelp · Sep 2012Severity 4/5

undisclosed VSC warning lights and failed exhaust repairs

Customer purchased Toyota Sequoia with undisclosed VSC warning lights and severe exhaust system deterioration; dealership performed inadequate repairs and refused to make whole despite escalation to family members David and Jamie Tasca.

“I went to Tasca after seeing their website and hearing their ads about how "You will be satisfied" all the time on the radio.”
Damage DisclosureTitle DelaysFamily RebuffParts Failures
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ComplaintsBoard · UndatedSeverity 4/5

unresolved electrical and operational defects

Customer purchased a new GMC with persistent electrical and operational issues that Tasca Parts Center could not resolve, forcing escalation to GMC and legal consultation.

“Bought a Brand New GMC have had nothing but issues with my Truck weird electrical & operational issues”
Parts Failures
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ComplaintsBoard · UndatedSeverity 4/5

unilateral price increase without authorization

Customer ordered a part at advertised price; Parts Center cancelled order citing "pricing issue," then unilaterally raised invoice price by ~$150 without customer authorization.

“While I was on the phone with the guy he changed my invoice to reflect a higher price without even telling me!”
Salesman LiedParts Failures
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ComplaintsBoard · UndatedSeverity 4/5

deposit not honored, truck sold despite hold

Customer's deposit to hold a truck was not honored; truck was sold despite deposit, and general manager claimed hold was only 48 hours despite deposit being placed within that window.

“I was told by two employees, Dan Jordan in sales and Eileen Aquilante in internet sales, that my deposit would hold the truck”
Title DelaysParts Failures
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ComplaintsBoard · UndatedSeverity 4/5

Wrong part shipped, promised replacement never delivered, management unresponsive

Tasca Parts Center shipped wrong part (door strike instead of park sensor), promised replacement via chat, then ceased communication and failed to deliver replacement, refund, or follow-up for nearly 11 months.

“By June 30, with no part or update from Tasca, I emailed them but got no reply. As of April 29, 2022, I've received no communication, refund, or the correct part from Tasca Parts.”
Damage DisclosureFinancingSalesman LiedParts Failures
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CARFAX · UndatedSeverity 4/5

Recurring parts failures—four unresolved service returns

Customer's truck returned unfixed for the fourth time with recurring issues since purchase; sales manager unable to resolve despite customer request for escalation to Ford.

“Car was being returned to me for the 4th time not fixed”
Parts Failures
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Ripoff Report · UndatedSeverity 4/5

unrepaired vehicle, six-week service delay

Customer purchased a truck from Tasca Preowned that malfunctioned; dealership has had vehicle for six weeks without repair while customer continues making payments.

“Four months later they still haven't repaired it. They currently have had it for 6 weeks.”
Parts Failures
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Yelp · Feb 2025Severity 3/5

undelivered negotiation promises, feature demonstration refusal

Customer alleges misinformation during negotiation with promised items not honored at signing, management dismissing customer concerns as misunderstanding.

“Important items that were discussed during neg were not followed through on when it came time to sign the contract.”
Parts Failures
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Yelp · Feb 2021Severity 3/5

color misrepresentation, seat specification discrepancy, five-month delay

Customer ordered a denim blue Ford truck in September with specific features but received a misrepresented black truck (appearing blue only in certain light) and wrong seat style after five-month delay with no proactive communication from dealership.

“He never heard from Taska from September to February unless he initiated the call.”
Parts Failures
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Yelp · Apr 2018Severity 3/5

premature rust and refused warranty advocacy

Customer reports premature rust on 2011 Ford Escape; Tasca dealership ignored multiple calls and refused to advocate for warranty claim against manufacturer.

“Worst dealership to return phone calls.”
Parts Failures
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Yelp · Nov 2017Severity 3/5

parts department routing and fulfillment failure

Customer wasted over an hour at Tasca Parts Center due to confused routing policy, understaffed counter, and wrong parts delivery, then abandoned for competitor Napa.

“the owner came down on Friday and said no more customers at this desk because technicians are hourly and they waste time waiting at the desk”
Family RebuffParts Failures
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Yelp · Apr 2017Severity 3/5

unexpected shipping surcharge and hostile parts staff

Customer ordered a bumper spoiler, was quoted a shipping price, then told five days later that additional shipping charges applied; when questioning the revised quote, parts staff member Matt became hostile and made sarcastic remarks.

“I ordered a front bumper spoiler and at check out was told shipping price. Then 5 days later they said they wanted more money for shipping”
Parts Failures
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Yelp · Nov 2015Severity 3/5

collision repair delay and unresponsive customer service

Customer's collision repair not started after one week, with unanswered phone calls and employee transfers; owner unresponsive to other complaints.

“1 week later they haven't started working on it”
Family RebuffParts Failures
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Yelp · Jul 2015Severity 3/5

undelivered warranty door latch repair, damaged van door

Customer discovered damage to new Ford Transit Van door and broken magnetic latch after purchase, service department failed to deliver ordered latch despite warranty coverage and months of unfulfilled promises.

“One day I noticed that one of the back doors was damaged and also the magnetic door latch was broken. It was obvious that this happened from the Tasca personnel”
Damage DisclosureService QualityParts Failures
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Yelp · Mar 2015Severity 3/5

financing rate misrepresentation, unreimbursed GAP insurance rebate

Customer purchased used Ford Focus; received poor financing rate, missing floor mats, and unresolved GAP insurance rebate dispute despite promises from dealership staff.

“The financing I got thru Tasca was terrible. they got me a loan @4.5%. 1 week later I refinanced through RICU at 1.4%.”
FinancingComplaint HandlingParts Failures
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Yelp · Aug 2016Severity 2/5

ignored follow-up calls, undelivered promises

Customer reports that Tasca Mazda manager ignored follow-up communication and broke multiple promises after new-car purchase, treating her disrespectfully.

“The manager at Tasca Mazda assured me (before I bought the car) that my concerns were being heard, but it was truly the worst car dealership I've ever worked with.”
Family RebuffParts Failures
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Yelp · Jul 2014Severity 2/5

Financing delay incentivizing proprietary lender over USAA

Customer delayed one week picking up purchased Honda CRV after trading in 2002 Jeep due to dealership's financing policies discouraging USAA preapproval in favor of proprietary banks, despite customer's 8-months-pregnant wife.

“I thought this was strange since my wife had just purchased a Honda from Colonial Honda in Dartmouth 3 months prior, using USAA, and they let her take the car the same day.”
FinancingParts Failures
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ComplaintsBoard · UndatedSeverity 2/5

parts order delay and shipping overcharges

Customer ordered parts from Tasca Parts Center with a "Factory Parts Fast" promise but waited nearly a month with excessive shipping charges and no responsive customer service.

“Tasca has NEVER been fast to ship anything but they've outdone themselves on this one”
Parts Failures
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Yelp · Jan 2020Severity 4/5

vehicle transferred without notice, wasted appointment

Customer drove four hours to visit dealership for pre-arranged vehicle appointment, only to be told the vehicle had been sold days earlier; offered $20 gas reimbursement after losing a day's work and incurring 240 miles of travel.

“Waited about 20 minutes for him to retrieve the vehicle for test ride and viewing. Salesman (Keven) finally returns to tell me the vehicle i was there to see had been transferred to the sate i live in two or three days prior and was apparently sold.”
Parts Failures
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Yelp · Oct 2019Severity 4/5

wrong part shipped, month-long refund delay, dismissive customer service

Tasca Auto Parts sent wrong part, refused prompt refund despite month-long delay and multiple customer calls, and customer rep dismissed customer's concerns.

“will not send you the correct part, will not pick up their phone, and will NOT REFUND you promptly”
Parts Failures
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Yelp · Feb 2014Severity 4/5

Persistent Sync system failure, service department refusal to resolve, exploitative trade-in offer

Customer purchased 2013 Ford Edge with persistent Sync system failures affecting GPS, heat/AC control, and Bluetooth; service department failed to resolve issues over a year, and sales manager offered below-market trade-in at higher rate rather than remedy defective vehicle.

“this vehicle has left me stranded im any times and been unreliable. It has been to the service department several times and the sync issues have yet to be resolved”
Service QualityComplaint HandlingParts Failures
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ComplaintsBoard · UndatedSeverity 4/5

wrong part shipped, unresponsive customer support

Customer ordered a Ford Fusion clockspring but received wrong part (Ford E-150), and customer support did not respond to calls or emails for 30 days, making return process impossible.

“I received a clockspring for a Ford E-150 instead”
Complaint HandlingParts Failures
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BBB Parts · May 2025Severity 3/5

damaged AC compressor, shipping delays, refund processing failure

Customer received damaged AC compressor, endured two weeks of false shipping promises, and had to chase down a refund that was never actually processed.

“For over two weeks, I kept being fed the same BS line: Itll ship today or tomorrow.”
Damage DisclosureParts Failures
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BBB · Jul 2024Severity 3/5

Parts order error and refund non-responsiveness

Customer ordered wrong part from Tasca Parts Center, received only half of an incorrect item, ignored multiple contact attempts, and faces refund delay despite PayPal intervention.

“The shipped the wrong part, not only was it wrong it was only half of the wrong part.”
Complaint HandlingParts Failures
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BBB · Jan 2024Severity 3/5

online parts order charged but untrackable

Customer charged $115.74 for online parts order but unable to track shipment or reach customer service despite multiple contact attempts over one week.

“My bank account was charged $115.74 which included shipping charges on 1-16-24.”
Salesman LiedParts Failures
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Reddit · Dec 2022Severity 3/5

back-ordered parts, no disclosure, unresponsive to cancellation

Customer ordered parts listed as available on website; parts were actually back-ordered with no disclosure, charged without communication, and requests for updates and cancellation went unanswered.

“said some of them are back ordered. The website didn’t mention this at all”
Complaint HandlingParts Failures
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PissedConsumer · Nov 2019Severity 3/5

owner non-response and excessive service wait times

Returning customer experienced severe communication failure and excessive wait times during service visit, with owner refusing to return calls despite multiple attempts.

“wasted 5 hr drive Diesel 4 hour wait”
Parts Failures
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Yelp · Feb 2019Severity 3/5

promised vehicle delivery failure

Preowned vehicle promised for Monday delivery never arrived; car sold to another buyer while customer waited with no communication or apology.

“Were supposed to have a car brought to Cranston from westerly on Monday”
Parts Failures
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Yelp · May 2015Severity 3/5

hidden shipping charges and refund refusal

Customer purchased a Jeep part online at stated shipping price, then was demanded additional shipping fees and refused refund until credit card company intervened.

“Bought jeep part online with the stated shipping price and was told about a week later that more money was needed to cover shipping”
Parts Failures
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Yelp · May 2011Severity 3/5

false warranty coverage information; diagnostic fee charge

Service advisor gave incorrect warranty coverage information over phone, scheduled appointment under false pretenses, then customer discovered at dealership they were not covered and charged diagnostic fee.

“A very non-friendly woman answered the phone and said she needed the VIN to get the info”
Service QualityParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

order delays, false shipping promises, no customer communication

Tasca Parts Center failed to deliver ordered parts on promised dates, provided false shipping timelines, ignored customer communication attempts via email and chat, and eventually cancelled orders without clear notification.

“no updates on my order and cant get ahold of anyone during open hours”
Complaint HandlingSalesman LiedParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

Parts delivery delay, false shipping promise, unprocessed refund

Customer waited three months for parts order, was lied to about 24-48 hour shipping, never received refund, and experienced poor communication and false product descriptions from Tasca Parts Center.

“After many emails to find out why...you proceeded to LIE to me and say It would be Shipped out in "24-48hrs"”
Bait SwitchSalesman LiedParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

parts order non-delivery and complete non-response

Customer charged for parts order on 11/21, received processing email on 11/28, then received no communication despite three follow-up emails and two chat attempts over several weeks.

“They immediately charged my account and sent an email confirming the order.”
Complaint HandlingParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

Parts order delay and refund denial

Customer ordered parts pre-COVID, waited three months for delivery with no communication, then was denied refund after the 30-day return window expired.

“I had purchased some items pre-COVID for my car to get fixed. Unfortunately, it took them around 3 months to send me my items.”
Salesman LiedParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

back-ordered part, unresponsive cancellation requests

Customer ordered a brake light assembly from Tasca Parts Center on 12/30, received one back-order email, sent three follow-up cancellation requests with no response, and encountered non-functional phone lines.

“I ordered part on 12/30. I got a response on Jan 4. 2021. I have sent 3 emails with no response asking weather I can cancel order.”
Complaint HandlingParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

order stuck in processing, platform migration security concern

Customer's order languished in processing for a week while Parts Center handled a platform change; customer questions security of credit card information shared during transaction.

“had changed platform on internet and this tells me this company doesn't care about its customers”
Parts Failures
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ComplaintsBoard · UndatedSeverity 3/5

wrong part shipped, no resolution

Customer ordered a part based on online pictures, received wrong item, was called a liar by staff, and received no resolution despite staff error being confirmed.

“he immediately called me a liar and exclaimed he had 10 years of experience”
Salesman LiedParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

Parts order cancellation after three-week delay

Customer experienced repeated communication failures and three-week delays at Tasca Parts Center before being told their order was cancelled due to depleted inventory.

“Can't get ahold of anyone, and they don't have the part. Tried the chat, no response. Tried e-mail, no response.”
Complaint HandlingParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

parts pricing bait-and-switch

Customer ordered a power window regulator for $50.20, then received email stating the part was now sold as two separate components for $476.43 total, including an unnecessary $383.46 memory module; customer cancelled and found the part elsewhere for $56.45.

“the part I had ordered was now sold as two different parts, and my new total would be $476.43!”
Parts Failures
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ComplaintsBoard · UndatedSeverity 3/5

Lost warehouse order, mishandled shipment, unauthorized refund

Customer ordered parts on 8/18/19, encountered lost warehouse order, contradictory shipping information, and unauthorized refund claim over a one-month period with no resolution.

“someone lost it in the warehouse”
Parts Failures
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ComplaintsBoard · UndatedSeverity 3/5

false stock claim, parts delay, refusal to expedite

Tasca Parts Center falsely advertised a wiring harness as in-stock, forcing customer to pay rush shipping and rental fees when the part had to be special-ordered from a distributor.

“they said on their website that it was in stock”
Parts Failures
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ComplaintsBoard · UndatedSeverity 3/5

Wrong part delivered, fit-guarantee claim unfulfilled, refund ignored

Customer ordered part with 5-day Covid-delay promise, received wrong part after 4+ weeks, Tasca Parts refused refund despite guaranteed fit claim and two weeks of ignored emails.

“after 3 weeks of waiting i sent them an email to cancel the order”
Salesman LiedParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

Damaged radio bezel; unresolved return-shipping delay

Customer ordered a Chrysler Pacifica radio bezel from Tasca Parts, received item bent in three places due to improper packaging in undersized box, and after filing initial complaint on 3/16, company failed to follow through on promised resolution and has not provided return shipping label.

“Upon receipt I disappointedly discovered my item was damaged. The item was a radio bezel for a Chrysler Pacifica. I opened the package to discover the item bent in 3 places apparently in order to fit in the box, which was obviously too small for the part.”
Damage DisclosureSalesman LiedParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

false in-stock listing and unresponsive backorder handling

Tasca Parts Center charged customer's credit card immediately for parts listed as in stock, then revealed multiple items were on backorder with no confirmed delivery date and poor/no communication throughout the delay.

“The webpage stated all the parts were in stock. They immediately charged my credit card for the full amount.”
FinancingComplaint HandlingSalesman LiedParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

false inventory status and communication blackout

Customer ordered parts online with advanced shipping; parts listed as in-stock were backordered; customer unable to reach support via phone, chat, or email for clarification or cancellation.

“Tasca Parts on 8/8/22 and I payed for advanced shipping...their online inventory showed that everything in my order was in stock”
Salesman LiedParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

Delayed refund and unresponsive parts center

Customer ordered a short block engine part for $4,245.03 on 1/10/2022, was charged immediately, but after months of communication delays and an unresponsive parts center, cancelled the order 6/9/2022 and was promised a 7-day refund that did not materialize by 6/27/2022.

“they immediately withdrew $4245.03 from my account for the part”
Parts Failures
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ComplaintsBoard · UndatedSeverity 3/5

Unauthorized partial shipment, ignored RMA requests

Customer ordered two turbos, Tasca could only supply one, shipped the partial order without approval, ignored multiple refund/RMA requests, and later issued a full refund after credit card dispute.

“on 07/11/2022 they confirmed that they cannot get both turbos, just one. That same morning of 07/11/2022, I asked Tasca to cancel the order”
Complaint HandlingSalesman LiedParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

wrong part shipped, replacement delayed two months

Customer ordered a vehicle part on 5/31/2022, received wrong part, was promised replacement and return label within days, but after two months received neither the correct part nor return label despite multiple attempted contacts by phone, email, and chat.

“It has been two months and I still have not received the part.”
Complaint HandlingSalesman LiedParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

incorrect part shipment, return shipping fee dispute

Customer received incorrect automotive part from Tasca Parts despite providing VIN for verification; subsequent refusal to cover return shipping and radio silence on refund status.

“The website claimed to have item in stock ready to be shipped.”
Salesman LiedParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

unresponsive Parts Center special-order handling and chargeback avoidance

Customer ordered bolts on 2/11/2022; Parts Center failed to disclose items required special ordering, ignored contact attempts, and generated shipping label only to circumvent PayPal chargeback deadline.

“but no information on their site indicated that the item was not in stock at the the time of me placing my order”
Complaint HandlingParts Failures
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CARFAX · UndatedSeverity 3/5

oil leak caused by oil-change service

Service technician caused oil pan leak during oil change; customer returned to dealership and staff member Adam diagnosed the problem but complaint centers on the leak appearing only after service.

“Days after completing oil change, I now have oil stains in lot due to oil leak”
Service QualityParts Failures
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BBB Parts · Oct 2025Severity 2/5

undisclosed shipping fee

Customer charged unexpected $200 shipping fee on top of $537 airbag purchase after order confirmation.

“I placed an order for $537 for an airbag that costs 600$ at the dealership, and when 2 days later i received an email asking me to pay an additional $200 for the shipping!!”
Parts Failures
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Yelp · Apr 2024Severity 2/5

delayed Ford OEM parts order, incomplete shipment

Customer ordered Ford OEM parts with promised 3-4 day delivery, received incomplete order after 2 weeks, and was denied express shipping upgrade despite paying $58 for standard shipping.

“waited 2 weeks when they said 3-4 days, and sill the order wasn't complete”
Decoy ListingsParts Failures
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Reddit · Feb 2024Severity 2/5

Slow shipping, wrong order from Tasca Parts

Customer ordered parts from Tasca Parts, experienced week-long delays in both shipping and transit, and received an incorrect order.

“Tasca Parts and they're a disaster”
Parts Failures
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Yelp · Aug 2023Severity 2/5

wrong part shipped, unresponsive customer service

Customer ordered a passenger-side seat reclining handle but received driver-side instead; slow shipping and unresponsive customer service left issue unresolved.

“Ordered a passenger side reclining seat back handle. Shipping was slow, and, instead of passenger side, they sent handle for driver's side.”
Complaint HandlingParts Failures
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Reddit · Feb 2022Severity 2/5

incomplete parts shipment (missing mounting bolts)

Tasca Parts shipped protective grille without required mounting hardware (bolts), leaving customer unable to install product.

“I ordered a protective grille from Tasca Parts for the trunk area of my XC40. When I got it, the box had the grille, mounting plates, and an allen wrench. But there were no bolts to mount it.”
Parts Failures
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Yelp · Jan 2022Severity 2/5

parts shipping delay and customer service unavailability

Customer waited nearly a month for shipped parts at high cost and cannot reach customer service by phone.

“Factory Parts Fast" ...bs. I've been waiting almost a month for parts”
Parts Failures
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Yelp · Feb 2021Severity 2/5

shipping delays and false delivery estimates

Tasca Parts Center systematically provides false shipping-time estimates and delays to prevent order cancellations.

“Perpetual shipping delays and inaccurate shipping time estimates”
Parts Failures
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PissedConsumer · May 2020Severity 2/5

parts order delay and false shipping communications

Customer ordered a part two weeks prior with no shipment and received false assurances about email communications explaining delays.

“Multiple calls, and still no shipping.”
Parts Failures
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Yelp · Nov 2019Severity 2/5

wrong part shipped despite correct VIN

Customer ordered wrong part despite providing VIN; Tasca Parts Center blamed customer and demanded return shipping payment.

“ordered a part and provided vin number for my car and when it arrived it doesnt fit my car”
Parts Failures
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