Key public-record excerpts
“but no information on their site indicated that the item was not in stock at the the time of me placing my order”
“i tried to contact them via phone to check the status of my order and their phone message indicated that they are not accepting calls at this time”
“the tracking number was simply a way to avoid paypal from giving me my money back since the deadline was approaching”
Full record text
ComplaintsBoard T T. Towne Verified customer This complaint was posted by a verified customer. Learn more Resolved The complaint has been investigated and resolved to the customer’s satisfaction. Tasca Parts Center i made a purchase on 2/11/2022 at 3:08PM for some bolts for my **** F150 i made a purchase on 2/11/2022 at 3:08PM for some bolts for my *** F150. on 2/16/2022 the business sends me an email stating that my order is pending which was indicated that it was passed to one of their order processors. on 2/17/2022 i received an email indicating that some of the items i orders required special ordering "but should be ready to ship soon" but no information on their site indicated that the item was not in stock at the the time of me placing my order. about 4-5 days later i tried to contact them via phone to check the status of my order and their phone message indicated that they are not accepting calls at this time so i contacted them via their contact page on their site and received no response back.on 2/25/2022 i filed a claim with paypal to get my money back and my order cancelled because i went ahead and ordered my hardware elsewhere. Paypal stated that they sent a message to the vendor and allowing him till 3/7/2022 to respond back. today (3/4/2022) i get a notification that my item shipped and received a tracking number. the tracking number was simply a way to avoid paypal from giving me my money back since the deadline was approaching for their response back. the tracking is not active and its simply indicates that "Label created, not yet in system".i simply want my money back and i dont want this order anymore. Paypal will most likely side with the vendor since he provided a shipping label before the end of the deadline and i will receive hardware that i no longer need. a quick simple *** search on them can net a ton of bad reviews stating that the vendor never responds back to customer when inquiring about order status or wrong items shipped despite multiple attempts to contact them. Read full complaint Resolved The complaint has been investigated and resolved to the customer’s satisfaction. Hide full review Helpful 30 More Send message Copy link Report
Original source
View source recordhttps://www.complaintsboard.com/tasca-parts-center-b135240#comment-form-1517331