Key public-record excerpts
“I have mailed a part back to them and have not received a credit - it has been over a month.”
“Tried to resolve via email - no response. Tried over phone - after explaining they ask for your phone number and state they will call you back and then do not.”
“it's only for a $45 credit, so not much of an expense for these guys to do the right thing.”
Full record text
If you are interested in purchasing a part from Tasca's internet sales and think there is a chance that you will want to return it, I would highly advise against dealing with this business. I have mailed a part back to them and have not received a credit - it has been over a month. Tried to resolve via email - no response. Tried over phone - after explaining they ask for your phone number and state they will call you back and then do not. Often there are long wait times -close to 1 hour to get a sales person. In my case, it's only for a $45 credit, so not much of an expense for these guys to do the right thing.
Original source
View source recordhttps://www.yelp.com/biz/tasca-automotive-group-cranston#review-uilLjhbLnQyZkzGa_BLzWQ