Lost warehouse order, mishandled shipment, unauthorized refund

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ComplaintsBoard A A. Pfeffer Jun 06, 2023 11:06 am UTC Verified customer This complaint was posted by a verified customer. Learn more Tasca Parts Center Terrible Experience with Tasca Automotive Group: Do Not Buy from Them! This company, Tasca Automotive Group, is not the best company to deal with when ordering parts from them. I strongly suggest that you find another company to deal with. I usually never leave reviews because I understand that things happen. But after ordering parts from this company on 8/18/19 and it's now 9/18/19 and when I first called they told me someone lost it in the warehouse. Ok cool like I said crap happens then was told they will order it and send it to me next day so I gave them 2 weeks I heard nothing back but recieved and email stating it was shipped but in the notes it said local pick up. Pretty strange considering I live states away from this place. So waited 4 more days called back stated that I was issued a refund per customer request which I never recieved nor asked for a refund... glad it wasn't a high dollar part. BUT THESE REVIEWS WILL SAVE YOU MONEY AND A HEADACHE DO NOT BUY FROM THIS COMPANY! I mean, seriously, it's been a whole month and I still haven't received my parts. What kind of company loses their customer's orders in their own warehouse? And then they tell me they'll send it to me the next day, but I don't hear anything back for two whole weeks? And when I finally get an email saying it's shipped, it's for local pick up only? That's just ridiculous. I don't even live anywhere near this place! And to top it all off, they tell me I was issued a refund per customer request, but I never even asked for a refund! What kind of shady business is this? I'm just glad it wasn't a high dollar part, or else I would have been really upset. So, if you're thinking about buying from Tasca Automotive Group, I would strongly advise against it. Save yourself the money and the headache and find another company to deal with. Trust me, these reviews will save you a lot of trouble in the long run. Read full complaint Hide full review Helpful 12 More Send message Copy link Report