Key public-record excerpts
“they immediately withdrew $4245.03 from my account for the part”
“I have no way of contacting this company or getting a reply from them”
“I cancelled my order 6/9/2022 and asked for a verification email confirming the cancellation”
Full record text
ComplaintsBoard G G. Frami Verified customer This complaint was posted by a verified customer. Learn more Resolved The complaint has been investigated and resolved to the customer’s satisfaction. Tasca Parts Center I placed an order with tascaparts.com on 1/10/2022 for a **** short block, they immediately withdrew $4245.03 from my account for the part I placed an order with tascaparts.com on 1/10/2022 for a *** short block, they immediately withdrew $4245.03 from my account for the part. Tasca was having trouble getting the part so my order was placed on hold. I received subsequent emails from tasca stating my order was in progress on 1/11/22 and 1/26/22. On 5/20/2022 tasca sent an email stating they found the part from another supplier and asked if I wanted the order filled. I asked if they could provide me with more info such as the supplier etc. I did not receive a reply. I did not want to spend $4245.03 without having more information about the part. I tried calling and they do not receive phone calls, I emailed and they do not reply, I tried the online chat but no one is there to chat with. Without being able to contact anyone for a couple days for info I decided it best to cancelled my order. I cancelled my order 6/9/2022 and asked for a verification email confirming the cancellation and said without it I would be contacting the Complaintsboard.com. I actually got an email from tasca cancelling the order and stating I would receive my refund in 7 days. It is now 6/27/2022 and I have not received my refund. Again I have tried calling, emailing and online chat and received no reply. I have no way of contacting this company or getting a reply from them. I even called the phone number that appeared under the tasca transaction on my bank account and left a message which was not returned. I just want my money refunded. Read full complaint Resolved The complaint has been investigated and resolved to the customer’s satisfaction. Hide full review Helpful 11 More Send message Copy link Report
Original source
View source recordhttps://www.complaintsboard.com/tasca-parts-center-b135240#comment-form-1517335