CARFAX · Undated · Severity 3/5

oil leak caused by oil-change service

Service technician caused oil pan leak during oil change; customer returned to dealership and staff member Adam diagnosed the problem but complaint centers on the leak appearing only after service.

Original public sourceOpen the original CARFAX recordhttps://www.carfax.com/Reviews-Tasca-Automotive-Group-Cranston-RI_4DRE0IJWO1_p5#3998de1a10c4

Key public-record excerpts

“Days after completing oil change, I now have oil stains in lot due to oil leak”

“never had leak until after being serviced!!!!!”

“oil pan seal needs replacing”

Full record text

Days after completing oil change, I now have oil stains in lot due to oil leak, returned to Tasca(Adam), showed photo of oil CC covering oil pan, immediately he diagnosed problem with a solution of oil pan seal needs replacing...keep in mind never had leak until after being serviced!!!!!

Original source

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https://www.carfax.com/Reviews-Tasca-Automotive-Group-Cranston-RI_4DRE0IJWO1_p5#3998de1a10c4