Key public-record excerpts
“After signing the original purchase agreement, I was shocked to find that when I returned to pick up the vehicle, they attempted to change the terms of the deal.”
“After signing everything, the finance representative came back and said the paperwork was incorrect and needed to be redone. I then had to sign a second set of documents. After finally leaving with the vehicle, I received a call just one hour later saying the paperwork was wrong again and I had to meet up to sign everything for a third time.”
“the car when I signed for it had 14 miles , though when I picked it up had 242 mi. Never got a response”
Full record text
frustrating and unprofessional from start to finish. After signing the original purchase agreement, I was shocked to find that when I returned to pick up the vehicle, they attempted to change the terms of the deal. That alone raised serious concerns about how they conduct business. What followed only got worse. I waited over a month to finally take delivery of the car. When the day finally came, the dealership brought out the wrong vehicle—not once, not twice, but three separate times. After that, they couldn’t even locate the car I had actually purchased. The first hour of my visit was spent with staff scrambling just to find it. The paperwork process was just as chaotic. After signing everything, the finance representative came back and said the paperwork was incorrect and needed to be redone. I then had to sign a second set of documents. After finally leaving with the vehicle, I received a call just one hour later saying the paperwork was wrong again and I had to meet up to sign everything for a third time. The following day, I was contacted yet again to sign additional documents. At this point, it honestly felt like dealing with a circus. Whether it’s incompetence or questionable practices, neither reflects well. This level of disorganization and lack of accountability is completely unacceptable for a dealership of this size. I would strongly caution others to double-check everything and be prepared for delays, confusion, and repeated issues if you choose to do business here. Also inquired why the car when I signed for it had 14 miles , though when I picked it up had 242 mi. Never got a response from anyone on it
Original source
View source recordhttps://www.dealerrater.com/dealer/Tasca-Automotive-Group-review-16946/page2/#r31410105
