discontinued part order, inventory mismatch, refund delay

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ComplaintsBoard S S. Berge Jun 16, 2023 2:34 pm UTC Verified customer This complaint was posted by a verified customer. Learn more Tasca Parts Center Unreliable and Unprofessional: My Experience with Tasca Automotive Group I was browsing the internet for a specific car part that I needed for my ride. I stumbled upon Tasca Automotive Group's website and decided to give it a try. I placed my order and waited eagerly for my package to arrive. However, two days later, I received an email from them stating that the item I ordered has been discontinued and they no longer have it in stock. I was disappointed, to say the least. I decided to follow up with them on this matter, hoping that they could offer me some sort of solution. However, their response was far from satisfactory. They blamed me for ordering the product and claimed that their website doesn't reflect their inventory accurately. I was taken aback by their unprofessionalism and lack of empathy towards my situation. Despite their claims, they still allowed me to waste my time and money on a product that they knew they didn't have in stock. It took them a whopping 10 days to credit back the $861 that I had spent on the product. I was left feeling frustrated and disappointed with their service. In my opinion, Tasca Automotive Group is not a reliable company to do business with. They seem to be more interested in hurting their customers rather than helping them. I strongly advise anyone looking for car parts to take their business elsewhere. Read full complaint Hide full review Helpful 18 More Send message Copy link Report