Damaged radio bezel; unresolved return-shipping delay

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ComplaintsBoard H H. Stiedemann Verified customer This complaint was posted by a verified customer. Learn more Resolved The complaint has been investigated and resolved to the customer’s satisfaction. Replied Tasca Parts Center has left an official reply on this complaint. Tasca Parts Center This is my second complaint This is my second complaint. First complaint filed was on 3/16 Case number *** Case was closed after company reached out to me. I am opening a new case as company did not follow through with stated resolution. I ordered a part for my Chrysler Pacifica, which was fulfilled by Tasca Parts. Upon receipt I disappointedly discovered my item was damaged. The item was a radio bezel for a Chrysler Pacifica. I opened the package to discover the item bent in 3 places apparently in order to fit in the box, which was obviously too small for the part. I took photos of the damage as the item is in a clear bag. The box is not bent at all, indicating the shipper *** did not damage the part. The worst part is that the box was made out of 2 separate boxes which if packaged correctly couldve actually fit the item. They damaged the item when packing it. Im very disappointed with the entire situation. -the month long wait -the lack of any update until 2 days before getting the part - lack of care packaging the item. - the damaged item -the lack of any actual call center.Filed complaint with Complaintsboard.com 3/16/22, Tasca parts still hasnt sent me a return shipping label so I can send back this defective part and receive a refund. Read full complaint and 3 comments Resolved The complaint has been investigated and resolved to the customer’s satisfaction. Hide full review Tasca Parts Center representative's response Tasca Parts Center customer support contacts Phone numbers +1 (800) 598-1484 Address 66 Stamp Farm Rd, Cranston, RI, 02921-3400, US Website www.tascaparts.com File a complaint Write a review View all Tasca Parts Center contacts I RMA has been created for the damaged item and a shipping label will be emailed to you so that you may return the damaged item to us. We will issue a full credit upon the item's return. 3 comments Add a comment A A A. Kshlerin 1 comments Send a message A. Kshlerin Verified customer This complaint was posted by a verified customer. Learn more This company is a scam. I have put an a order for a part for my car and they have not sent it. They had *** the order and got the email it was out of stock and on special order. There is no way to communicate with them as their chat does not work and they have no phone numbers. After looking into them more this is happening to every customer who also falls for this scam. More Copy link Report Helpful 0 E E E. Bode 1 comments Send a message E. Bode Verified customer This complaint was posted by a verified customer. Learn more I placed an order online for some headlight clips for my jeep, they haven't gotten here and the company won't answer emails or phone calls. Their phone number goes to a voice mail (which is full) and directs to their website. More Copy link Report Helpful 0 A A A. Abernathy 1 comments Send a message A. Abernathy Verified customer This complaint was posted by a verified customer. Learn more I purchased a part for my car, I was informed that they did not have the part in stock and offered a refund and I agreed to a refund. I received an email confirming that I should receive my refund within 7 days and it has now been 3 weeks with no refund and they have not responded to any emails sent More Copy link Report Helpful 0 (exec = window.exec || []).push(function() { Complaint.installCommentEvents( 1517339 ); }); if ( window.execInstall ) window.execInstall(); Helpful 17 3 Replies More Send message Copy link Report