order delays, false shipping promises, no customer communication

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ComplaintsBoard A A. Ratke Verified customer This review was posted by a verified customer. Learn more Resolved The complaint has been investigated and resolved to the customer’s satisfaction. Tasca Parts Center Just like everyone else who has had a bad experience, no updates on my order and cant get ahold of anyone during open hours Just like everyone else who has had a bad experience, no updates on my order and cant get ahold of anyone during open hours. But were definitely quick to take the money out of my account. Just put a dispute in to paypal because i need my money back to buy elsewhere Read full review and 4 comments Resolved The complaint has been investigated and resolved to the customer's satisfaction. Hide full review 4 comments Add a comment A A A. Padberg 1 comments Send a message A. Padberg Verified customer This complaint was posted by a verified customer. Learn more Horrible customer service. Was recommended to the site through someone in a specialized group. I checked out the site and was intrigued because they were close, had competitive pricing, and seemed to have a lot of hard-to-find items that were in stock. I placed an order on 3/12. My order consisted of 5 items, including some gaskets, a bolt, and a bracket. About $20 worth of items. When placing the order on the website, all the items were "in stock". Later that day, I received an email stating that 4 out of the 5 items I ordered were on backorder until 3/26. 3/26 passes by and no word. I go check my order status and it now says 4/2. 4/2 passes by and again no word. The order did not show up until 4/20, over a month after I placed the order. Throughout this entire time, I sent out about 10 emails and only got responses to 3 of them. The company never gave me any updates when the order was pushed back multiple times and had me feeling left in the dark. I tried calling countless times and was never able to get on the phone with them. They have an online chat with customer service but they never respond on that either. Overall, I will not be doing business with this company ever again and recommend others to stay away. More Copy link Report Helpful 0 L L L. Russel 1 comments Send a message L. Russel Verified customer This complaint was posted by a verified customer. Learn more This company takes your money then says they have to special order parts. After 20 days plus after they claimed to have all parts ready to ship they cant find it...Total string along using my money... More Copy link Report Helpful 0 B B B. Veum 1 comments Send a message B. Veum Verified customer This complaint was posted by a verified customer. Learn more Well Tasca, Its coming up on three months since my order was placed. After many emails to find out why...you proceeded to LIE to me and say It would be Shipped out in"24-48hrs" Hahahaha! What a joke! *** I'm still waiting on my refund. Oh, and thanks for NEVER confirming anything. More Copy link Report Helpful 0 W W W. Roberts 1 comments Send a message W. Roberts Verified customer This complaint was posted by a verified customer. Learn more Pretty much the same as others. Can't get ahold of anyone, and they don't have the part. Tried the chat, no response. Tried e-mail, no response. Kept trying the chat. Finally someone answered. The person said they would e-mail me by the end of the day with an update on my order. Never heard back from them. Tried the chat again and finally got ahold of someone. Said they would overnight the part to me, so I thought they were rectifying the situation. However, I didn't get the part. The next day I received an e-mail saying that my order was cancelled because GM had depleted there inventory. It took them 3 weeks and running me around to figure this out. Now I can't leave a review on their site. No wonder why they have so many positive reviews on their site. They don't let people with all these bad experiences leave reviews. More Copy link Report Helpful 0 (exec = window.exec || []).push(function() { Complaint.installCommentEvents( 1517355 ); }); if ( window.execInstall ) window.execInstall(); Helpful 18 4 Replies More Send message Copy link Report