Tasca equals fraud

Consumer advisory: review the public record

ComplaintsBoard · Undated · Severity 2/5

unresponsive customer service and excessive shipping charges

Tasca Parts Center failed to respond to customer inquiries via email, phone, or social media, and charged excessive shipping ($10.57) for a small part with delayed delivery (13 days).

Original public sourceOpen the original ComplaintsBoard recordhttps://www.complaintsboard.com/tasca-parts-center-b135240#c2345171

Key public-record excerpts

When ordering online, it is virtually impossible to get in touch with ***
Paid $8.33 for a clip to hold my windshield wiper arm to the motor and the shipping was $10.57
I ordered it on 10/17 and it took until 10/30 to receive it

Full record text

ComplaintsBoard N N. Eichmann Verified customer This review was posted by a verified customer. Learn more Resolved The complaint has been investigated and resolved to the customer’s satisfaction. Replied Tasca Parts Center replied to this review. Tasca Parts Center When ordering online, it is virtually impossible to get in touch with *** When ordering online, it is virtually impossible to get in touch with ***. Whether it's email, phone social media, you will not get a reply and they do not answer their phone. If you call the dealership they will quickly transfer you to the hold line, where you will not get any answer at all. Don't believe it. *** it. Still don't believe it. Give it a try. Don't say I didn't warn you." Read full review and 1 comment Resolved The complaint has been investigated and resolved to the customer's satisfaction. Hide full review Tasca Parts Center representative's response Tasca Parts Center customer support contacts Phone numbers +1 (800) 598-1484 Address 66 Stamp Farm Rd, Cranston, RI, 02921-3400, US Website www.tascaparts.com File a complaint Write a review View all Tasca Parts Center contacts Dear Joe, we apologize if you had a difficult time getting thru to our team.. As with many other businesses', we fight a daily battle with staffing due to COVID related issues. If it isn't a team member here in the office contracting it, then it is a family member they may have been exposed to forcing a quarantine.. I looked at your order, and it was actually packaged and labeled for shipping earlier today. When USPS pulls the trailers from our docks this evening, you will receive the tracking information. Best Regards, Michael 1 comment Add a comment K K K. Thompson 1 comments Send a message K. Thompson Verified customer This complaint was posted by a verified customer. Learn more Paid $8.33 for a clip to hold my windshield wiper arm to the motor and the shipping was $10.57 for a little 3oz clip ! I ordered it on 10/17 and it took until 10/30 to receive it ! NEVER DO BUSINESS WITH THESE [censored]S AGAIN ! More Copy link Report Helpful 0 (exec = window.exec || []).push(function() { Complaint.installCommentEvents( 1517353 ); }); if ( window.execInstall ) window.execInstall(); Helpful 23 1 Reply More Send message Copy link Report

Original source

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https://www.complaintsboard.com/tasca-parts-center-b135240#c2345171