Parts order delay and refund denial

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ComplaintsBoard K K. Pagac Verified customer This review was posted by a verified customer. Learn more Resolved The complaint has been investigated and resolved to the customer’s satisfaction. Replied Tasca Parts Center replied to this review. Tasca Parts Center I had purchased some items pre-COVID for my car to get fixed I had purchased some items pre-COVID for my car to get fixed. Unfortunately, it took them around 3 months to send me my items. I had reached out to them numberous times without recieving a response. In June it finially arrived and by then I already had Ford fix my car so I requested a refund. Could not get a response until November when the associate told me the thirty day return day policy had already passed. Do yourself a favor and do not purchase from this company. Read full review Resolved The complaint has been investigated and resolved to the customer's satisfaction. Hide full review Tasca Parts Center representative's response Tasca Parts Center customer support contacts Phone numbers +1 (800) 598-1484 Address 66 Stamp Farm Rd, Cranston, RI, 02921-3400, US Website www.tascaparts.com File a complaint Write a review View all Tasca Parts Center contacts Good afternoon Jeff, I'm not sure where the disconnect was?.. I see one email from October 31st and a follow up on Nov 2nd?. Aside from that, no other correspondence?.. Yes by all means you are welcome to send the items back. I've asked one of our team to email you an RMA along with a prepaid return label.. Once back to our facility, it will take approx. 5-7 business days for the return to be processed. Best Regards, Michael Helpful 11 More Send message Copy link Report