Consumer advisory: review the public record
Consumer advisory: review the public record
Public records sourced from BBB, Yelp, CARFAX, Google, and online forums. Search the complaint registry by topic, salesperson, source, severity, or story.
517 publishable records indexed from 948 sourced records.
Showing 5 of 5 matching records
Sorted by significance, severity, and date
Customer experienced unprofessional sales staff, mid-transaction price increase without written documentation, hidden fees added after agreement, and condescending service behavior across multiple visits.
“"You will be satisfied!" is a really hilarious and ironic slogan considering how I've been treated.”
Customer was quoted 0% financing but sales manager added $2,650 to the price, claiming the salesman failed to disclose that 0% financing and incentives cannot be combined.
“Was quoted one price at 0% financing and then by the time we met with the sales manager, they had added $2650 onto the price”
Lessee was promised complimentary extras by sales rep but charged for them; routine maintenance not covered in lease fee contrary to competitor offerings.
“the sales rep told me he would have them just throw in free of cost, what a lie!!”
Customer reports undisclosed fee for Black Diamond package and SAS add-on listed on dealer website.
“Tasha added a Black Diamond with Sas for $87 on their site today. Green sticker…”
Customer reports taking delivery at MSRP, apparently contradicting another poster's claim about hidden Diamond package fees.
“I took delivery on my reservation there last Thursday for MSRP”