Consumer advisory: review the public record
Consumer advisory: review the public record
Public records sourced from BBB, Yelp, CARFAX, Google, and online forums. Search the complaint registry by topic, salesperson, source, severity, or story.
517 publishable records indexed from 948 sourced records.
Showing 10 of 10 matching records
Sorted by significance, severity, and date
Customer's trade-in title delayed over 40 days past purchase with false information about paperwork submission; salesman became combative when customer sought rental-agreement protection.
“Here we are on Nov 12 and they are still unable to provoke a title on the truck he purchased.”
Dealership allegedly submitted false voluntary-surrender paperwork without customer consent, misrepresenting her financial situation and payment status to the lender.
“a staff member falsely submitted paperwork claiming that I wanted to voluntarily surrender (repo) my car, which is completely untrue”
Customer alleges Tasca uses fake decoy listings to attract customers, reports rudeness and harassing messages after declining to purchase, and claims to have filed complaints with regulatory authorities.
“This business uses fake decoy listings in order to get people into their dealership.”
Customer alleged Tasca Kingston falsely claimed 9-speed transmission (actually 8-speed) to overcharge for fluid, and later charged for wheel bearing replacement that was never performed.
“told me I had a nine speed automatic transmission when I looked up vin number it said I had a 8speed”
Customer ordered $200+ item, received no confirmation or tracking after 2+ weeks, experienced phone disconnections and unanswered chat promises, and was refused refund or shipment status.
“Placed an order over $200, waited for over 2 weeks with no confirmation or tracking email”
Customer ordered wrong part from Tasca Parts Center, received only half of an incorrect item, ignored multiple contact attempts, and faces refund delay despite PayPal intervention.
“The shipped the wrong part, not only was it wrong it was only half of the wrong part.”
Customer charged $115.74 for online parts order but unable to track shipment or reach customer service despite multiple contact attempts over one week.
“My bank account was charged $115.74 which included shipping charges on 1-16-24.”
Out-of-town customer seeking urgent Navigator repair was told to return in 3 weeks, suggesting indifference to customer service.
“Tasca Lincoln has the worst service department.”
Customer unable to reach dealership to cancel order; phone number non-functional.
“Been trying to reach this company to cancel my order and there is no response at all”
Customer's van sat untouched in service lot for five days after scheduled appointment, with no returned voicemails and manager offering to reschedule rather than address the delay.
“FIVE days after it was dropped off, its still sitting in the parking lot untouched.”