Consumer advisory: review the public record
Consumer advisory: review the public record
Public records sourced from BBB, Yelp, CARFAX, Google, and online forums. Search the complaint registry by topic, salesperson, source, severity, or story.
517 publishable records indexed from 948 sourced records.
Showing 29 of 29 matching records
Sorted by significance, severity, and date
Customer's leased Ford Escape developed electrical failure from faulty aftermarket seat heater installed by Tasca; dealership ignored complaint calls and refused remediation.
“it turns out that it was a faulty after market seat heater that was installed improperly by the previous owner (Tasca Ford)”
Customer found a SUV advertised at $17,000 online; when he called with the stock number, Tasca claimed a pricing error and quoted $24,000 instead, citing a disclosure the customer could not locate.
“tasca had a suv i was interested and had an online price of 17.000 with all the incentives”
Dealership advertises one price online but adds markup after customer inquiry, consistent with known bait-and-switch pattern.
“The dealership advertises one price and then adds a markup to the advertised price after a inquiry is made.”
Customer reports Tasca Cranston charging undisclosed ADM on used Ford Bronco, with estimated hidden fees of ~$15k on $59k vehicle.
“It looks like they are charging big ADM based on the $59,000 used Base model. I wouldn’t be surprised if it turns out to be $15k.”
Tasca Ford advertises vehicles at one price but adds markup after customer inquiry, classic bait-and-switch practice.
“The dealership advertises one price and then adds a markup to the advertised price after a inquiry is made.”
A vehicle claimed to be sold remained listed at an artificially low price for weeks despite customer complaints and dealer assurances of removal, suggesting the dealership was using the ad as a lead-generation tool.
“the dealer told me that the vehicle was sold but it is still advertised 3 weeks later”
Customer waited three months for parts order, was lied to about 24-48 hour shipping, never received refund, and experienced poor communication and false product descriptions from Tasca Parts Center.
“After many emails to find out why...you proceeded to LIE to me and say It would be Shipped out in "24-48hrs"”
Employee describes toxic workplace with pay issues, mental health impacts, management favoritism, and internal chaos at Tasca Warranty Administration office.
“If you want your pay messed with, develop mental health issues, and love a toxic environment”
Customer was told a car was on the lot, but upon arrival it was not there; after waiting extensively for keys to another vehicle, sales manager dismissed her impatience with a condescending remark.
“I was told a specific pre-owned car was on the lot so I said I would come in. When I arrived shortly thereafter the salesperson who told me this was not around”
Customer alleges Tasca Ford advertises one price, then adds markup after inquiry, constituting bait-and-switch.
“The dealership advertises one price and then adds a markup to the advertised price after a inquiry is made.”
Customer warns others to avoid Tasca Ford due to brazen markup practices and declines to purchase parts from them.
“They were one of the most brazen and shameless markup companies last year too.”
Customer discovered Tasca-owned GetOEMparts.com charged $160 for a $68 hood deflector with inflated $83 shipping; also found Tasca Ford dealership in Yonkers overpriced vehicles with excessive ADMs.
“They billed me $160. $83 for shipping!”
Customer avoided Tasca Ford due to excessive $10,000 ADM charge on Bronco, choosing to order from competitor instead.
“$10,000 ADM applied to any Bronco on the lot”
Customer found Tasca advertising Broncos with deceptive availability claims and excessive add-on markup ($15,000 ADM on base manual models).
“They had several listed”
Customer complaints of excessive markup ($15,000 ADM) on stock-order Broncos compared to competitors charging $5,000.
“They had several listed so I reached out, when they got back the woman said 2 were stock orders, both manual BB with not even mid package with a tiny ADM of $15,000.”
Customer reports Tasca charging large ADM (additional dealer markup) above listed price on used vehicle, with potential $15k markup on $59k asking price.
“Did you call? Last I spoke to them they were charging 15k over the listed price.”
Employee alleges toxic workplace environment at Tasca administrative office with ineffective management and unaddressed internal conflicts.
“The Tasca administrative office environment is very toxic and stressful.”
Employee describes toxic management and unprofessional team leads at corporate office, characterizing the workplace culture as a reason people leave the company.
“Horrible management! Team leads are a joke.”
Employee complaint about management failing to keep pay promises and requiring threat of departure to obtain raises.
“Management makes promises they don't keep.”
Employee reports limited advancement opportunities, indifferent management, and supervisor accountability failures at Tasca administrative office.
“No Room to grow.. like or dont like it matter.. if dont like.. you gonna get out”
Employee complaint about poor management communication and lack of formal review/raise processes at Tasca corporate office.
“Lacks communication throughout the office staff and/or dealerships.”
Customer negotiated MSRP-only pricing on a Bronco order and relied on signed DORA documentation to prevent dealer-added market adjustment.
“MSRP for my order.”
Customer avoided purchasing from Tasca Ford due to excessive $10,000 ADM (Additional Dealer Markup) on Bronco vehicles and instead ordered from a competing Ford dealer.
“Tasca...$10,000 ADM applied to any Bronco on the lot.”
Customer inquiry about no-markup dealers in the Northeast US for Mazda or Subaru vehicles.
“Anyone see dealers that have no markups in the NE US?”
Customer seeking parts advice for 2009 Volvo C30 PCV system maintenance via Tasca Parts website inquiry.
“I am still a bit confused on Volvo's PCV implementation, so I figured It would be better to ask people with experience”
Customer called about an advertised in-stock truck but received no callback from sales staff.
“Called no answer early evening. Left stovk number, name and phone.”
Customer reports purchasing a Wildtrak from Franklin Ford at MSRP with no ADM (Additional Dealer Markup).
“I purchased my wildtrak from Franklin Ford with no ADM…out the door at MSRP.”
Employee review praising the dealership as a great place to work with appreciative customers and good continuity.
“Great place to work”
Employee praises Tasca family as genuine, good people and highlights open communication and internal promotion culture.
“The Tasca's are genuine, good people!”