Tasca equals fraud

Consumer advisory: review the public record

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Search the Tasca complaint registry.

Public records sourced from BBB, Yelp, CARFAX, Google, and online forums. Search the complaint registry by topic, salesperson, source, severity, or story.

517 publishable records indexed from 948 sourced records.

Clear filtersBait SwitchComplaint HandlingDamage DisclosureDecoy ListingsFamily RebuffFinancingHidden Fees

Showing 31 of 31 matching records

Sorted by significance, severity, and date

Yelp · Dec 2022Severity 4/5

Undelivered parts purchase with refused customer service

Customer charged $116.58 for auto parts over three weeks prior but never received item; Parts company refused assistance and failed to respond to multiple contact attempts via phone, chat, email, and voicemail.

“I have tried to contact them about my over 3 weeks ago purchase they charged me for. Phone, online chat (waited over an hour - nothing, emailed 3 times and NOTHING !!!”
FinancingParts Failures
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Yelp · Apr 2014Severity 4/5

financing delays, incomplete repairs, unmet delivery promises

Customer purchasing via USAA reported financing delays, incomplete pre-delivery repairs, bumper repair refusal, missed service commitments, and unanswered requests to speak with Tasca family management.

“I asked to speak to one of the Tasca family members who run the dealership, three times over the past two weeks and have yet to receive a call or email.”
FinancingSalesman Lied
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Bronco Nation · UndatedSeverity 4/5

Unauthorized hard credit inquiry, pricing misrepresentation, unmet remedy promise

Tasca Ford misrepresented vehicle availability and pricing, submitted an unauthorized hard credit inquiry that damaged the customer's credit score, and failed to remedy the credit report damage after promising to do so.

“They sent me a financing request application, which was filled in by them with a financing request for a car for $40k.”
FinancingSalesman LiedFamily Rebuff
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ComplaintsBoard · UndatedSeverity 4/5

Wrong part shipped, promised replacement never delivered, management unresponsive

Tasca Parts Center shipped wrong part (door strike instead of park sensor), promised replacement via chat, then ceased communication and failed to deliver replacement, refund, or follow-up for nearly 11 months.

“By June 30, with no part or update from Tasca, I emailed them but got no reply. As of April 29, 2022, I've received no communication, refund, or the correct part from Tasca Parts.”
Damage DisclosureFinancingSalesman LiedParts Failures
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Yelp · Nov 2017Severity 3/5

hidden financing fee after sales quote

Customer was quoted 0% financing but sales manager added $2,650 to the price, claiming the salesman failed to disclose that 0% financing and incentives cannot be combined.

“Was quoted one price at 0% financing and then by the time we met with the sales manager, they had added $2650 onto the price”
Hidden FeesFinancing
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Yelp · Mar 2015Severity 3/5

financing rate misrepresentation, unreimbursed GAP insurance rebate

Customer purchased used Ford Focus; received poor financing rate, missing floor mats, and unresolved GAP insurance rebate dispute despite promises from dealership staff.

“The financing I got thru Tasca was terrible. they got me a loan @4.5%. 1 week later I refinanced through RICU at 1.4%.”
FinancingComplaint HandlingParts Failures
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Yelp · Jul 2014Severity 2/5

Financing delay incentivizing proprietary lender over USAA

Customer delayed one week picking up purchased Honda CRV after trading in 2002 Jeep due to dealership's financing policies discouraging USAA preapproval in favor of proprietary banks, despite customer's 8-months-pregnant wife.

“I thought this was strange since my wife had just purchased a Honda from Colonial Honda in Dartmouth 3 months prior, using USAA, and they let her take the car the same day.”
FinancingParts Failures
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ComplaintsBoard · UndatedSeverity 3/5

false in-stock listing and unresponsive backorder handling

Tasca Parts Center charged customer's credit card immediately for parts listed as in stock, then revealed multiple items were on backorder with no confirmed delivery date and poor/no communication throughout the delay.

“The webpage stated all the parts were in stock. They immediately charged my credit card for the full amount.”
FinancingComplaint HandlingSalesman LiedParts Failures
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Indeed · UndatedSeverity 3/5

toxic service department, unnecessary upselling

Employee alleges dealership service department operates with toxic management, unnecessary upselling, and slow turnaround times.

“Toxic environment. Service advisors are thieves, management doesn’t care.”
Financing
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Indeed · UndatedSeverity 3/5

wage and hour disparity - 60 hours worked, 25 paid

An automotive technician at a Tasca facility reports working 60 hours but being paid for only 25 hours, characterizing the workplace as stressful with poor employee care.

“No guarantee, stressful place to work knowing you’re not making money”
Financing
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Bronco Nation · UndatedSeverity 3/5

financing misquote and unresolved credit inquiry damage

Customer was quoted financing for a base-model Bronco at $40k, given 9% APR (vs. 6% elsewhere), but car was unavailable; credit inquiry damage (6-point drop) was promised to be fixed but remained unfixed a month and a half later.

“They sent me a financing request application, which was filled in by them with a financing request for a car for $40k”
FinancingSalesman LiedFamily Rebuff
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CARFAX · UndatedSeverity 3/5

unresolved stalling and shaking after months of service

Customer complained that a Ford Explorer stalling and shaking issue remained unresolved after multiple months of service visits, emails, and phone calls.

“Took car to fix stalling and shaking since January, up to April 23th. Car was giveback to me with same exact issues”
Financing
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Yelp · Aug 2014Severity 2/5

dismissive sales service, customer abandonment

Customer received dismissive, hostile sales service and was abandoned at financing desk without follow-up; contrasts sharply with positive 2005 experience at same dealership.

“I received HORRIBLE customer service! I purchased a car there in 2005 and got exceptional service.”
FinancingPurchase Agreement Change
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Yelp · Jul 2014Severity 2/5

unresponsive service department

Customer unable to reach Tasca service department despite multiple calls; receptionist dismissive and unresponsive to routine oil-change and accessory inquiries.

“Every call I make is answered by a woman who sounds severely inconvenienced by my call.”
FinancingService Quality
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Yelp · Feb 2012Severity 2/5

dismissive sales service, financing follow-up delay

Mazda salesperson Mike C. dismissed customer's competing quotes and failed to follow up on financing communication in timely fashion.

“I was not taken seriously in the least bit. I had showed up with information from other dealers and was brushed off”
Financing
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Bronco Nation · UndatedSeverity 2/5

price markup after inquiry

Customer alleges Tasca Ford advertises one price, then adds markup after inquiry, constituting bait-and-switch.

“The dealership advertises one price and then adds a markup to the advertised price after a inquiry is made.”
Bait SwitchFinancingDecoy Listings
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Bronco Nation · UndatedSeverity 2/5

brazen markup pricing practices

Customer warns others to avoid Tasca Ford due to brazen markup practices and declines to purchase parts from them.

“They were one of the most brazen and shameless markup companies last year too.”
Bait SwitchFinancing
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Bronco Nation · UndatedSeverity 2/5

excessive shipping charges on parts order

Customer discovered that GetOEMparts.com, which charged $83 shipping on a $68 hood deflector, is part of Tasca Group, and switched to a competitor offering the same item for $96 total.

“So I ordered the Aeroskin II hood deflector from GetOEMparts.com for a great price of $68. They billed me $160. $83 for shipping!”
FinancingParts Failures
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Bronco Nation · UndatedSeverity 2/5

bait-and-switch parts pricing and excessive ADMs

Customer discovered Tasca-owned GetOEMparts.com charged $160 for a $68 hood deflector with inflated $83 shipping; also found Tasca Ford dealership in Yonkers overpriced vehicles with excessive ADMs.

“They billed me $160. $83 for shipping!”
Bait SwitchFinancingParts Failures
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Bronco Nation · UndatedSeverity 2/5

excessive parts shipping charges

Customer discovered that GetOEMparts.com, where they were overcharged for shipping on a parts order, is part of Tasca Group and resolved the issue elsewhere.

“They billed me $160. $83 for shipping!”
FinancingParts Failures
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Indeed · UndatedSeverity 2/5

undelivered employee support promises

An employee in Tasca Racing hospitality complained of extremely long hours and lack of promised support for event setup and breakdown, despite initially appreciating the welcoming family atmosphere.

“Enjoyed being part of the team and the Tasca and Prock families were very welcoming.”
FinancingSalesman Lied
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Indeed · UndatedSeverity 2/5

poor management, staffing, and employee compensation

Employee complaint about poor dealership management, inadequate staffing, false promises to sales staff, and insufficient compensation and budgeting.

“One of the worst running dealerships”
Financing
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Indeed · UndatedSeverity 2/5

unprofessional and hostile management

Employee reports unprofessional and hostile management environment with berating behavior, toxic volatility, and foul language from managers.

“Unprofessional bias environment. Toxic behavior and volatility of managers.”
Financing
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Indeed · UndatedSeverity 2/5

unrealistic service expectations and workflow bottleneck

Technician reports unrealistic service expectations and workflow bottlenecks, with customers demanding same-day completion of 8-hour jobs despite backlog.

“You will be loaded with work and they’ll call in a 8 hour job and expect it to be done the same day”
Financing
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Indeed · UndatedSeverity 2/5

misleading compensation structure

Employee complaint about misleading sales compensation structure and low pay despite promises of $100k income potential.

“They mislead you thinking you can make 100k. When in actuality you won't even break 50k.”
Financing
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Indeed · UndatedSeverity 2/5

workplace management and blame culture

Employee review criticizing management practices, workplace environment, and blame culture at Tasca Parts Counter operation.

“Terrible place of employment”
Financing
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Indeed · UndatedSeverity 2/5

overstaffing technicians, reduced work hours

Employee complaint that Tasca overstaff technicians relative to available work, creating internal competition for hours and paycheck.

“horrible company to work for who place little to no value on their employees and they make it known”
Financing
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Reddit · Nov 2025Severity 1/5

Vehicle purchase inquiry

Customer seeking vehicle-purchase advice and dealer-quote validation for a 2026 Kia Sportage Hybrid; no complaint about Tasca service, sales, or conduct.

“Here's the Sportage Hybrid X-Line AWD quote I got from Tasca Kia (Johnston, RI)”
Financing
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Indeed · UndatedSeverity 1/5

employee review—positive organizational culture

Employee review praising Tasca CDJR of White Plains as well-run, professional organization with positive work culture.

“Very well run Organization, Professional in all aspects.”
Financing
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Indeed · UndatedSeverity 1/5

high-volume parts department operations

Employee review of Tasca Parts Center praising team cohesion but noting high-volume, fast-paced work environment with heavy call and service demands.

“Trusted individuals that work together to complete the parts department.”
Financing
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Bronco Nation · UndatedSeverity 1/5

parts ordering and pricing

Customer reports consistent positive experience ordering parts from Tasca Ford Berlin CT for local pickup, though prices are not competitive; declines to purchase vehicles there.

“I’ve ordered parts multiple times from Tasca Ford and never had an issue.”
FinancingParts Failures
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