Tasca equals fraud

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Search the Tasca complaint registry.

Public records sourced from BBB, Yelp, CARFAX, Google, and online forums. Search the complaint registry by topic, salesperson, source, severity, or story.

517 publishable records indexed from 948 sourced records.

Clear filtersBait SwitchComplaint HandlingDamage DisclosureDecoy ListingsFamily RebuffFinancingHidden Fees

Showing 21 of 21 matching records

Sorted by significance, severity, and date

PissedConsumer · Jan 2022Severity 5/5

parts substitution, false diagnostics, and payment dispute

Customer alleges that Tasca service department substituted lower-grade fasteners for higher-grade parts provided by customer, falsely marked vehicle components as faulty, and ignored complaints and payment disputes.

“Tasca did not use the 'new' M10.9 Class DIN Hex Flange Bolts and 'Locking' Nuts (Black Phosphate/Oil) I provided to them, rather Tasca used 'Yellow Zinc' Bolts and 'Rusted' Nuts”
Salesman Lied
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PissedConsumer · Jan 2012Severity 5/5

iPhone goes missing on test drive, Tasca family discourages police report

Customer left iPhone at dealership, salesman allegedly stole it, Tasca family member discouraged police report with false assurances, dealership refused replacement claiming no sale was made.

“The salesman then said well I don't have your phone. He walked away saying I wasted his time.”
Family Rebuff
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PissedConsumer · Mar 2018Severity 4/5

deposit held, false promises, 4-week delay

Customer claims Ford dealership held $6,500 deposit for 4 weeks while lying about purchase status, with named GM refusing callbacks and ultimately leaving customer without vehicle.

“they lied to me for 4 weeks they had my 6500 and strung me along with lies”
Salesman Lied
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PissedConsumer · Oct 2015Severity 4/5

registration mishandling, hidden fee, family non-response

Customer received undisclosed registration fee, lost equity in old registration, faced repeated miscommunication about transfer process, and was denied meaningful remediation despite escalation to multiple Tasca family members.

“I found an invoice for $50. An invoice that Tasca did not even have the courtesy to inform me about.”
Damage DisclosureTitle DelaysComplaint HandlingSalesman Lied
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PissedConsumer · Oct 2013Severity 4/5

brake repair refusal and safety negligence

Customer purchased car with brake defects; dealership performed inadequate repairs twice, ignored safety concerns, and service manager Bruce failed to follow up on promised callback.

“I had to take the car back to them to fix the issue, but they did not fix it, they just put some grease on the breaks”
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PissedConsumer · UndatedSeverity 4/5

title delay - five months unresolved

Customer has not received digital title five months after purchase due to Mohegan Lake dealership's failure to provide Connecticut DMV with required documents.

“Mohegan lake did not provide the Connecticut DMV with the appropriate documents and I have yet to receive a digital title.”
Title Delays
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PissedConsumer · Mar 2017Severity 3/5

incorrect vehicle pricing, manager refusal to engage

Customer traveled 60 miles for appointment on advertised Chevrolet Silverado, found vehicle incorrectly priced, manager refused to meet with customer, price remained unchanged next day despite complaint.

“Drove 60 miles to Tasca Chevrolet after making a appointment to learn the vehicle i wanted was incorrectly priced.”
Title Delays
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PissedConsumer · Mar 2017Severity 2/5

salesman rudeness, owner follow-up

Customer received apologetic follow-up call from Carl Tasca Jr. after prior rudeness at dealership, but incident still damaged relationship despite owner's willingness to listen.

“He was very apologetic and was in total agreement that this situation should have been handled much differently.”
Salesman LiedFamily Rebuff
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PissedConsumer · Nov 2019Severity 3/5

owner non-response and excessive service wait times

Returning customer experienced severe communication failure and excessive wait times during service visit, with owner refusing to return calls despite multiple attempts.

“wasted 5 hr drive Diesel 4 hour wait”
Parts Failures
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PissedConsumer · May 2020Severity 2/5

parts order delay and false shipping communications

Customer ordered a part two weeks prior with no shipment and received false assurances about email communications explaining delays.

“Multiple calls, and still no shipping.”
Parts Failures
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PissedConsumer · Jan 2019Severity 2/5

parts order delivery and unresponsive customer service

Customer ordered a part 3 weeks prior, could not reach anyone to change shipping address, and package was delivered to wrong location without signature requirement.

“Tried to call this company multiple times for change the shipping address. Can't speak to anybody or get a phone call back.”
Parts Failures
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PissedConsumer · Aug 2018Severity 2/5

Quick Lane oil change unavailability due to staffing

Repeat customer unable to access Quick Lane oil change service due to staff call-outs and early closures on multiple visits.

“3 times I have gone to the quick lane in seekonk for an oil change and all three times I can’t be accommodated bc of “sick calls””
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PissedConsumer · Jun 2018Severity 2/5

Service access and diagnostic refusal

Customer reports poor service quality at Ford dealership, contrasting it favorably with Tasca Seekonk service.

“Sales is the best A1 service is very bad”
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PissedConsumer · Jun 2017Severity 2/5

parts shipping delay and non-responsive service

Customer ordered parts with promised two-day shipping but experienced week-and-a-half delay with no explanation from multiple CSRs.

“Ordered my parts and received an e-mail that they would be shipped in two business days - a week and half later item still not shipped.”
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PissedConsumer · May 2016Severity 2/5

oil change service delay and poor time management

Customer waited nearly three hours for an oil change quoted at 1.5 hours at the quick-lube department, with no appointment system and slow service.

“9am someone brings my filters and asks if i want them replaced too. NO!”
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PissedConsumer · May 2015Severity 2/5

unmet service appointment

Customer's service appointment was not honored; vehicle remained in lot despite 9 a.m. appointment, and customer was told service would not begin until after 1 p.m., forcing customer to arrange alternative transportation.

“I make a service appointment for 9a.m. and i drive by two hours later to see my car still sitting in the lot”
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PissedConsumer · Nov 2014Severity 2/5

Non-functional phone line, routing problems, belligerent staff

Customer encountered non-functional phone line, routing problems, belligerent staff, and lack of inventory management at Tasca Parts Center, with excessive shipping charges and poor customer service infrastructure.

“This company could not find their butt with both hands.”
Parts Failures
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PissedConsumer · Aug 2022Severity 1/5

Facebook account access issue

Customer's Facebook account locked; no connection to Tasca Automotive Group identified in complaint body.

“my Facebook account has been locket Please unlock help”
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PissedConsumer · Jul 2017Severity 1/5

missed sales callback

Customer called about an advertised in-stock truck but received no callback from sales staff.

“Called no answer early evening. Left stovk number, name and phone.”
Bait Switch
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PissedConsumer · Mar 2017Severity 1/5

door latch or closure issue

Customer unable to fully close a vehicle door or component without it remaining slightly ajar.

“How do I close the all the way without it being slightly open”
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PissedConsumer · Jan 2016Severity 1/5

slow parts order shipment notification

Customer ordered a Buick car emblem from Tasca Parts on December 31, 2015 and did not receive shipping notification until January 13, 2016, two weeks later, with slow regular mail delivery.

“I placed a ordered on December31, 2015 and on January 13, 2016 they just sent a email telling my part has shipped.”
Parts Failures
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